VELKOSKA, C.; TOMOV, M. QUALITY COSTS CONCEPT AND MEASUREMENT – DOES A REAFFIRMATION IN A NEW DIRECTION NEEDED?. International Scientific Journal Vision, [S. l.], v. 6, n. 1, p. 65–80, 2021. Disponível em: https://visionjournal.edu.mk/social/index.php/1/article/view/92. Acesso em: 3 jul. 2026.